Returns & Exchanges

 

30-DAY MONEY BACK GUARANTEE

We understand that there can be hesitation when purchasing something online, especially a product of such personal and intimate nature such as a pillow. We want you to feel comfortable in knowing that you have a chance to hold and try a buckwheat pillow before fully committing which is why we are happy to offer a 30 day guarantee.

You can order any sized buckwheat pillow at ease knowing that if you are in any way unsatisfied you can return it for a full refund within 30 days of placing your order. We take pride in our products and are confident that you will love your new buckwheat pillow, but do understand that everyone is different and what may work for some, may not work for you.

Please note that pillows that are returned will not be re-sold, but rather used for demos due to hygiene purposes.

To return a pillow, please email us at info@rusticslumberco.com

* All sale items are a final sale and do not qualify for any return or exchange

We value your feedback greatly, so if you are not 100% satisfied with any of our products, please get in touch and we will make it right for you!